Before & After Service
As a professional pellet press machine supplier in America, while selling quality wood pellet press machines (pellet mill), we also provide free technical consultation, pellet press plans design, technical training, fitting supply, system upgrade, system maintenance, warranty service, commissioning and installation etc for our customers.
With years of experience in wood pellet press machine development and manufacturing, we possess advanced pelletizing technology. Besides, we have established excellent design, manufacture and R&D teams. In order to pursue the global pellet press leadership, we innovate in management and technical, improving the most advanced solutions for the production of biomass wood pellets.
After years of development, we have built plenty of pellet press plans for our customers. We can offer complete technical consultation on pellet press machines and related pellet making solutions for free! The presale service includes scientific, applicable, optimized pellet press plans, according to client's specific needs and work site surroundings.
After confirming customers’ needs, our professional work team with rich experience will help you choose the right pellet press machine, based upon your specific situations and our advanced technique on biomass pellets.
After ordering the right wood pellet press machine, our professional engineer team can help you on the installation, operation and adjustments to bring the pellet press machine into its best. If you order a wood pellet plant, our professional engineer team can be sent to your place and offer assistance directly.
If you are a beginner in pellet making, our engineers can also provide guidance and training on the concerning wood pellet making principles, pellet press machine operation, and troubleshooting.
During warranty period, if something is wrong with the pellet press quality due to product material, design and manufacture we will provide free maintenance and parts for replacement. Given that some of the customers may be beginners, we will tailor an equipment maintenance scheme according to your actual demand. So that the machine efficiency can be largely increased, the service life of the machine can be lengthened and your business risk can also be greatly reduced.
Altocraft is dedicated to apply advanced wood pellet making technique to our machines and provide high quality and cost-effective pellet press machines. We provide comprehensive overhaul for the wood pellet press machines and large pellet plant, according to customers’ actual demand and products running situation. In conclusion, our complete international after sales service and numerous spare parts supply ensure convenience of pellet press machine maintenance for our customers.
American Biomass Pellet Mill for Sale (Wood/Sawdust/Straw......)
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